Privacy Policy

1. Introduction

Let's Hang (“we,” “our,” or “us”) operates the website located at letshang.me (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you sign in with Google, we receive your name, email address, and profile image from your Google account.
• Phone Number: If you choose to provide your phone number for SMS notifications, we store it to send booking confirmations, reminders, and cancellation notices.
• Booking Information: When you or your guests create bookings, we collect names, email addresses, phone numbers, and optional messages.
• Calendar Data: With your authorization, we access your Google Calendar to check availability and create calendar events for confirmed bookings.

2.2 Information Collected Automatically

• Usage Data: We may collect information about how you interact with the Service, including pages visited, features used, and timestamps.
• Device Information: We may collect information about the device you use to access the Service, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Send SMS notifications including booking confirmations, reminders, cancellation notices, and group hangout updates
• Send email confirmations with calendar attachments
• Sync with your Google Calendar to display accurate availability and create events
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends to improve the Service
• Protect against unauthorized access and ensure the security of the Service

4. SMS Messaging

By providing your phone number and opting in to SMS messaging, you consent to receive text messages from Let's Hang related to your bookings. These messages may include:

• Booking confirmations and details
• Booking cancellation notices
• 24-hour reminder notifications
• Group hangout updates (when others join or cancel)

Message frequency varies based on your booking activity. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message or by removing your phone number from your account settings. For help, reply HELP or contact us at support@letshang.me.

We use Twilio as our SMS service provider. Your phone number is shared with Twilio solely for the purpose of delivering text messages. Twilio's privacy policy can be found at twilio.com/legal/privacy.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf, including Twilio (SMS), Resend (email), Google (calendar and authentication), and Supabase (database hosting).
• Booking Participants: When a booking is created, the guest's name and optional message are visible to the host. In group hangouts, attendee names are visible to other participants.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us at support@letshang.me.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@letshang.me.

9. Children's Privacy

The Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@letshang.me